This page sets out the legal basis on which 6wine operates and what rights you hold as an account holder. Access to our lobby — including slots, live casino tables, and sportsbook markets — depends on your local law and eligible region, and these terms reflect that.
Account Holder Rights
Jurisdiction-Dependent Access
bKash & Upay Wallet Policy
Data Handling Practices
POLICY POSTURE
How Our Legal Framework Applies to You
6wine operates under a legal framework that is jurisdiction-dependent — what is available to you, and on what terms, is shaped by the laws of your region. Bangladesh residents should review their local laws before opening or funding an account. We do not represent that our services are available in all regions, and access is offered only where permitted by applicable law. When you create an account, you confirm that you meet the eligibility conditions in your jurisdiction and that you are opening the account on your own behalf. Your account wallet — funded via bKash or Upay — is subject to the transaction terms shown during the deposit or withdrawal flow. Those terms are visible in your account dashboard after login, and they govern the specific limits and steps that apply to your wallet at the time of each transaction. We update these terms when our operating conditions change. The current version is always the one shown on this page. If a material change affects your account rights, we will communicate it through the contact method registered on your account before the change takes effect.
bKash Wallet
bKash deposits and withdrawals are processed under the transaction terms shown in your account dashboard. Limits and verification steps are displayed there at the time of each transaction.
Upay Wallet
Upay is a verified payment rail on 6wine. The current terms for Upay transactions — including any applicable limits — are visible in your account wallet section after login.
Eligibility
Account access depends on your local law and eligible region. You confirm eligibility when you open an account. We reserve the right to restrict access where local law does not permit our services.
Policy Updates
When terms change materially, we notify registered account holders before the change takes effect. The version shown on this page is always current.
SCOPE AND COVERAGE
What This Policy Covers and What It Does Not
Our legal policy applies to account access, in-lobby transactions, and the content we publish on 6wine. It does not extend to third-party services linked from our platform — each third party operates under its own terms. Understanding the scope helps you know where to direct questions.
Account Access
The terms governing how you open, verify, and close your account on 6wine — including login credentials, wallet linking, and identity steps shown in the account flow.
Transactions
Deposits and withdrawals processed through bKash or Upay within our platform. The specific limits and steps are shown in your account dashboard and are part of this policy.
Site Content
Game titles, live table rooms, sportsbook markets, and editorial content published on 6wine. Game content is supplied by studios; our policy covers how we present and organise it.
Third-Party Services
Payment providers, game studios, and any external links operate under their own separate legal terms. This policy does not cover their practices or obligations.
YOUR ACCOUNT RIGHTS
Practical Rights Available Under This Policy
As an account holder, you have clear, actionable rights in relation to the data and records we hold. You can review your transaction history and account activity directly from the account dashboard — no additional request is needed for standard records. If you believe any account detail is incorrect, the account settings section lets you update contact and wallet information. For questions that go beyond self-service, our support team handles policy-related requests through the contact paths listed on this page. We aim to respond within the timeframe shown in the support section, and we log each request so you have a reference number to follow up on. These rights exist regardless of whether you are actively using the lobby or have a zero-balance wallet, and they apply for as long as your account remains open.
Review Records
Transaction history, bet records, and account activity are available in your dashboard. Log in and open the account history section to see the full record.
Correct Account Details
Contact information and linked wallet details (bKash, Upay) can be updated from account settings. Identity-linked fields may require verification steps shown in the account flow.
Raise a Policy Question
For questions about how this policy applies to your account, use the support contact path below. Each request is logged with a reference number for follow-up.
Request Account Closure
You may request account closure at any time. Outstanding wallet balances must be resolved before closure. The steps are shown in the account settings section after login.
POLICY CONTACT
How to Reach Us on Legal and Policy Matters
Policy and account questions are handled through the channels below. For wallet-related issues involving bKash or Upay, include your registered mobile number so we can locate your account quickly. All contacts go to the same support team — choose the channel that suits you.
Live Chat
Available from your account dashboard. Open the chat icon after login to reach the support team directly. Use this for quick account and policy questions.
Email Support
Send policy and legal queries to the support address shown in your account settings. We log all email requests and reply to the address registered on your account.
Account Dashboard
The current state of your account, wallet limits, and policy notices are shown in your account dashboard after login. Check there first for self-service resolution.
DATA AND SECURITY
How 6wine Handles Your Data and Account Security
Data we collect is limited to what is needed to operate your account — login credentials, wallet identifiers (bKash or Upay mobile number), and transaction records. We do not share account data with third parties outside the payment processing flow. Cookies on 6wine are used for session management and preference storage; you can review and manage cookie settings from the site footer. Account security relies on the credentials you set at registration — if you believe your account has been accessed without your knowledge, contact support immediately using the live chat path in your dashboard. We retain account records for the period required by applicable policy, and we do not retain payment credentials beyond what the wallet provider's own flow requires.
Data Collection
We collect account credentials, wallet identifiers, and transaction records. No additional personal data is collected without a clear account purpose and your awareness.
Cookies
Cookies manage your session and store site preferences. Cookie settings are accessible from the site footer. We do not use cookies to track activity outside 6wine.
Account Security
Your account is secured by the credentials you set at registration. If you suspect unauthorised access, use live chat support immediately — access is logged and reviewable.
Data Retention
Account and transaction records are retained for the period required by our operating policy. You can request a summary of held data through the email support channel.
POLICY FAQ
Common Questions About Our Legal Terms
Answers to the questions account holders ask most often about policy, data, and rights on 6wine.
Can I use 6wine if I am in Bangladesh?
Access depends on your local law and eligible region. Bangladesh residents should check whether using an online casino account is permitted under applicable local law before opening or funding an account. We do not confirm eligibility on your behalf.
Where do I find the current version of the legal terms?
The current terms are always shown on this page at 6wine/legal/. If terms change materially, we notify registered account holders through the contact method on their account before the change takes effect.
How do I see my transaction history?
Log in to your account and open the account history section in your dashboard. All bKash and Upay transactions are listed there with dates, amounts, and status. No additional request is needed to access standard records.
What data does 6wine hold about my account?
We hold your login credentials, the wallet identifiers you linked (bKash or Upay mobile number), and your transaction and bet records. You can request a summary of held data by contacting us via the email support channel listed on this page.
How do I correct account details that are wrong?
Contact information and wallet details can be updated from the account settings section after login. Fields tied to identity verification may require additional steps, which are shown in the account flow at the time you make the change.
What happens to my wallet balance if I close my account?
Outstanding wallet balances must be resolved before account closure can be completed. The specific steps — including how to withdraw any remaining balance via bKash or Upay — are shown in the account settings section after login.