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This policy explains exactly what data 6wine collects when you use your account, how we store it, and the choices available to you. Access and eligibility depend on your local law and the eligible regions we serve — read this before you log in or make any account changes.
When you open an account with 6wine, we collect the details you provide during registration — your name, contact information and the payment method you connect, such as bKash or Upay. We also collect session data: the pages you visit, the games you open, and the device you use to access the platform. This data is held on secured infrastructure and is not sold to third parties. We use it to operate your account, process wallet transactions, and keep your login secure. Your bKash or Upay payment details are passed to the relevant payment processor only to complete your transaction; we do not store full payment credentials on our own servers. We may retain transaction records for as long as required by applicable financial and regulatory obligations in eligible regions. If you reside in Bangladesh and have questions about which local laws apply to your data, we recommend checking your local legal position. Your account dashboard shows the data fields connected to your profile at any time after login. This policy may be updated when our data practices change; the current version is always the one shown at this URL.
bKash transaction data is passed to the bKash processor to complete your deposit or withdrawal. We do not retain your full bKash PIN or credential on our servers.
Upay wallet transfers follow the same data-handling rule. Only the reference data needed to confirm a completed transfer is held in your account transaction log.
Your registered name, contact detail and login history are stored in your account record. You can review these fields directly from the profile section after you log in.
This policy covers data collected and held by 6wine directly. It does not extend to third-party processors, linked platforms or external sites you may reach from within the lobby. Understanding the boundary helps you know who to contact when you have a data question.
Data you provide at login — email, password, device identifiers — falls within this policy. We handle it under the data-retention and security standards described here. Any question about your login data comes to us directly.
When you move funds through bKash or Upay, the payment processor handles the financial leg of that transaction under its own privacy terms. Our policy covers only the record we hold on our side of that exchange.
Session data — which game rooms you opened, how long a session ran, your device type — is collected by 6wine and covered here. Game outcomes themselves are generated by the studios and are not personal data under this policy.
Links or embedded tools from outside 6wine are governed by those providers' own policies. We do not control what data a third-party tool collects, and this policy does not cover it. Check the relevant third-party policy directly.
You have real choices over the data connected to your 6wine account. After login, the profile section shows the personal details stored against your account — you can check whether that information is current and submit a correction request if something is wrong. If you want to know what data we hold on you beyond what is visible in your dashboard, you can send a data access request through our support channel; we will respond to that request as set out in the contact section below. If you decide to close your account, you can request deletion of data that we are not required to retain for financial or legal reasons. Retention of transaction records linked to bKash or Upay transfers may continue for the period required by applicable rules in your eligible region. Every request is handled individually — we do not use automated decisions to reject data queries. Write to us clearly with your registered account email so we can locate your record without ambiguity.
Log in and open the profile section to see the name, contact and account details we hold. This view is live — it reflects your current record, not a cached copy.
If a name, contact number or linked wallet reference is incorrect, use the edit fields in your profile or contact support with the correct information and your registered email.
Send a data access request to our support address. Include your registered email so we can locate your account. We will confirm receipt and outline what we hold in response.
You can ask us to close your account and delete data we are not legally required to keep. Transaction records tied to bKash or Upay payments may be retained for the period required under applicable financial rules.
If you have a question about your data, a correction to make, or a request that goes beyond what your account dashboard shows, contact our support team through one of the routes below. For data-specific queries, include your registered email address in your first message so we can match your request to your account record without delay.
Send data queries, correction requests or account-deletion requests to our support email. Always include your registered 6wine account email so we can locate your record.
Once logged in, the live chat widget is available from the account dashboard. Use it for faster responses to profile or wallet data questions, including bKash and Upay transaction queries.
The profile and transaction sections inside your account let you review data directly without contacting support. Check there first — many questions about what we hold are answered immediately on that screen.
We take a few concrete steps to keep your account data handled correctly. Cookies record session state so your lobby and wallet settings carry over between visits; you can manage cookie preferences through your browser settings. Account passwords are stored in hashed form — we cannot read your password, only verify it. Data connected to bKash or Upay transactions is retained for the period required under applicable regional financial rules, then removed from active storage. We do not use your account data to build profiles sold to advertisers. If this policy changes materially, we will update the version shown at this URL; checking back here is the way to see the current state.
Cookies on 6wine keep your session active and remember lobby preferences. They do not track you across unrelated sites. Manage or clear them any time through your browser's privacy or cookie settings.
Passwords are stored in hashed, non-reversible form. We cannot view your raw password. If you believe your account has been accessed without permission, contact support immediately and change your password from the login screen.
Records of bKash deposits, Upay transfers and other wallet movements are kept for the period required by applicable financial rules in eligible regions. After that period, records move out of active storage.
When we update this policy, the revised version replaces what is shown here. The date of the current version appears at the top of this page. There is no separate mailing list — this URL is always current.
These are the questions we hear most about how your data is handled. If your question is not covered here, contact support with your registered email.
We collect your name, contact details, login credentials and the payment method you connect — such as bKash or Upay. We also collect session data like device type and pages visited. All of this is described in the details section of this policy above.
We do not sell your data. Your bKash or Upay payment details are passed to the relevant payment processor only to complete your transaction. We share data with third parties only where required by law or to operate your account.
Log in and check your profile and transaction history — most account data is visible there. If you need a broader view, send a data access request to our support email with your registered account email included.
Yes. Update profile fields directly after login, or contact support with the correct details. For deletion, submit a request to support. Transaction records tied to bKash or Upay payments may be retained for the period required by applicable financial rules in your eligible region.
Records of wallet transactions — including bKash deposits and Upay transfers — are retained for the period required under applicable regional financial and regulatory rules. Once that period passes, records are moved out of active storage.
Yes, we use cookies to keep your session active and remember lobby settings. They do not follow you to unrelated sites. You can manage or clear cookies at any time through your browser's privacy or cookie settings without losing your account.
This policy applies to accounts on 6wine regardless of location. However, whether you can open or use an account depends on local law and the eligible regions we serve. If you are in Bangladesh, check your local legal position before registering.